OPERATIONS - DISPATCHER
Job Summary
The dispatcher is responsible for communicating all pertinent freight information to drivers in a region of assigned responsibility. Supervise and maintain equipment providing load capacity. Work directly with internal employees and manage expectations against operational capabilities. Employ a strategic approach by problem solving and develop corrective actions to enhance operational performance.
- Utilize network optimization tools
- Implement a successful business strategy that resolves issues & achieves results
- Ensure company protocol & policies to optimal utilization
- Interact with Logistics & Intermodal division
- Communicate with internal employees on daily basis to secure shipment orders
- Track shipments providing on time service
- Diffuse possible situations with loads in transit
- Communicate effectively with all office personnel
Requirements
Must be able to Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solution; Work well in-group problem solving situations.
Qualifications
- 2-4 years related transportation experience
- Ability to multi-task and work independently
- Strong verbal and written communication skills
- AS400 Operating system experience preferred
- Proficient in Outlook, Word, and Excel
- Typing of 35-45 wpm minimum
- Some college coursework or military experience preferred
Human Resources
214-647-3765 Office
800-233-9369 Toll-Free